It feels like trolling, but an article I recently read on The Atlantic Wire describes weakening iPhone demand as reported in the Wall Street Journal. (Aside: I think using the term “fan boy blogs” is just belittling.) But it feels like the real story here is that Apple’s grip on the mindshare of would-be buyers is loosening. I don’t know for sure but there could be truth in this.
A huge weakness for Apple I’ve long felt has been a solid command in web services—or any web services beyond what iTunes scantily provides. I can’t embed or link to Apple maps, link to an Apple-based social feed, or even use Apple-hosted services. What about Keynote presentations or online editing of Pages documents? iMovie or Garage Band galleries or portfolios hosted by Apple would be huge.
Google and Amazon are way out ahead here and because they now pretty much have the backbone of the internet where all the web services live they command the future. Aside from programming in Objective C, I can’t use web APIs to push and pull information, can I? I use APIs and hosted services because I can multiply my developer power by a factor only limited by my access to funds—and outside funding can make that ceiling very very high. These companies are companies I can grow into, not grow out of.
Being a leader in devices is nice, but a saturation point gets reached where everyone has the same phone or the same app and the “cool” factor dictates that a rebel band find a new niche. Is it truly the rebels that define the future? I think there is a strong pull by them at the very least. It’s not just because something is labeled “awesome” that makes an app, a service, or a product a hit. Rather, when eyeballs and creative energy is being applied to something it gets better. And that means the innovation goes there. If innovation is solely left to Apple’s employees they can be hamstrung by layers of management or company directives. Innovation in the wild is unbridled creativity that finds organic applications for technology that a corporate mindmeld can’t achieve.
Does that mean that Apple doesn’t innovate? Of course it does—my iPhone and MacBooks are among the best-built and well-designed devices I’ve ever used on a regular basis. But Apple certainly doesn’t seem to care the web. They are only providing access to it. And if you also believe that the future is in device-agnostic connected information, then you have to look beyond pretty Gorilla Glass and aluminum to see where the data is going—and the data is not going to Apple’s servers.

